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Frequently
Asked Questions.....
Hopefully
the questions we've answered below help you but if there is anything
you're still not sure about please do not hesitate and give us
a call on +33 (0)5 45 30 23 13 or send us an email.
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|
| Q
- What do I need to bring with me to Holiday Cottages? |
| A
- We provide one set of linen per bed (sheets, duvet covers and
pillowcases). Towells can be provided for £5 per bale. |
| Q
- When do I need to pay the balance of the holiday? |
| A
- The balance outstanding must be paid no later than 8 weeks
before the first day of hire. If the period between booking and
first day of the holiday is less than 8 weeks the full balance &
security deposit will be required. |
| Q
At the start/end of the season will the swimming pool be operational? |
| A
- The pool is solar heated but we can only guarantee
the availability of the pool from mid-May through to mid-October. |
| Q
I'm going early/late in the season will it still be warm? |
| A
- Although Charente is a sunny region of France, in early and late
season after a sunny day the evenings may feel a little cool.
You
are advised to bring some warmer clothing for the evenings. |
| Q
- How will I know where it is and how to get there? |
| A
- Two weeks before your first day we will send you comprehensive
directions on how to get to Chez Mesnier. |
| Q
- What are the restaurants like? |
| A
- There are many places in which you can eat out locally. Dressing up is OK for some of
the larger restaurants but for most of the local ones you will feel
more comfortable in casual gear. |
| Q
- Will I be asked to pay a security deposit? |
| A
- Yes. When the balance payment is due you will also have to
pay a security deposit of £200. This is refundable
assuming no damage occurs. |
| Q
- Does the house have a television? |
| A-
There is a DVD player and a radio/tape/CD
player. There are also loads of books and games for you to use during your stay.
A television with video port and DVD player is provided. UK
free-to-air television can be provided at a cost of £10 per
week. |
| Q
- What time must I vacate the property on my last day? |
| A
- We ask that guests leave the property by 10am ensuring that
the houses are left in a clean and tidy condition and that all rubbish
has been disposed of, or recycled, accordingly. |
| Q - Do I have to
do housework on my holiday?
|
| A - No.
Although all properties are expected to be left as clean and tidy
as they were found on arrival, a cleaning service is available for
an additional charge of £35. Please inform us prior to your
departure if you would like to take advantage of this service.
|
| Q
- The weeks I'd like are already booked, how do I reserve the following
year? |
| A
- Simply send us a message with your name, address, phone and
email and we'll be sure to offer those weeks to you before anyone
else and before we advertise in the press. |
